Social Development department reiterates dedication to improving SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and determination to bettering South African Social Security Agency (SASSA) expert services all through an engagement together with the agency's senior managers in a strategic scheduling session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the numerous social grant beneficiaries, who excelled while in the 2024 matric exams.

Of the 724 156 full-time learners who registered with the National Senior Certificate (NSC), 572 338 are social grant beneficiaries, representing eighty one% from the registered pupils in the instruction sector.

These learners reached a commendable pass rate of 86%.

"This indicates that the expense national government is producing in the lives of weak and vulnerable little ones is yielding a optimistic effects in breaking intergenerational poverty," Tolashe mentioned.

Reflecting on latest achievements, the Minister highlighted key milestones and ongoing priorities. She devoted to urgently addressing click here The problem of permanent leadership appointments as well as the scarcity of staff at most area places of work.

Moreover, the Minister highlighted the need for Neighborhood-based engagements and outreach pursuits.

"Our Local community is looking ahead to our huge intensification of Group outreach, where by we prioritise underserved spots to convey services nearer to our persons," she reiterated.

With regards to SASSA devices, Tolashe urged management to prioritise bettering and modernising techniques to improve accessibility, queue administration and stop fraud.

Additionally, the Minister has asked for SASSA Acting check here CEO, Themba Matlou, to deliver a prepare that seeks to resolve the worries of payment channels in rural parts by offering another Resolution for payments. click here

"We dedicate ourselves to work with [SASSA]... We are offered constantly to deal more info with the difficulties alongside one another. All of us should be Answer-driven within our course to produce variations to read more the lives of our men and women by concerted endeavours," the Minister stated.

SASSA is a national agency of government that administers South Africa's social security method, like distributing social grants on behalf on the Department of Social Development. – SAnews.gov.za


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